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Great food, GREAT service! |
August 24, 2023 |
Reviewer:
Kelly Slocum from Washington state, United States
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I recently placed my first order for the beef w/tripe blend, which I like for both dogs & cats for the great benefits of green tripe. I train & work detection dogs, & was excited to have both found this blend & for the screaming deal they were having on it.
Online ordering was easy, & I had shipping notification with delivery date the following morning. Sadly, the shipper experienced delays while my region saw 100+ temperatures, resulting in the thawing of my entire order.
I left a message with Raw Paws immediately upon seeing the condition of the ruined order, & got a call back within minutes. The customer service person had already started the reorder process, was friendly & efficient, & ensured success with the reorder, which arrived frozen solid 5 days later. I was thoroughly impressed with the great service.
Great raw diets at affordable prices & reliable availability are hard to find, when you get one that includes great service, you hang on! These folks are top notch!
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