Home > Shipping Information

Shipping Information

Free Shipping Everyday

Starting at $49+

What To Do When Your Order Arrives Location for Warehouse Pickup

  • Non-Frozen Items

    Free Shipping at $49+

    $5.99 Flat Rate for orders under $49

    *If order contains any frozen items, free shipping minimum is $99.

    Frozen Items

    Free Shipping at $199+

    Everyday, on all orders containing frozen items!

    Frozen Free Ship Packs at $89

    Orders below $199

    $25 Flat Rate

    *You can combine freeze dried, chews, kibble, treats, supplements, and frozen items to meet $199 free shipping minimum.
  • Estimated Transit Time

    *To ensure all 4-day frozen shipments are delivered on-time, we only ship these orders on Mondays. *We are not able to ship frozen items to 5-day delivery areas.
  • When Your Order will Ship

    Please note: 4-day shipments are only shipped on Monday's.

    All other orders placed before 2 pm EST are processed the same day. If your order is placed after 2pm EST, it will generally be processed for shipment the following day. We do not process orders over the weekend.

    If your order is placed after 2 pm EST on a Thursday, it will be processed for shipment the following Monday.

    If your order ships on a Thursday it may arrive on Saturday. We recommend you reference your tracking numbers to monitor transit and delivery times.

  • Order Day (if placed before 2pm EST) Estimated Ship Day
    Monday Same Day
    Tuesday Same Day
    Wednesday Same Day
    Thursday Same Day
    Friday Monday
    Saturday Monday
    Sunday Monday
*The above are estimated shipping times. In the instance of a Holiday your order could take a little longer to process for shipment.