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Shipping Information

Free Shipping Everyday

Starting at $49+

What To Do When Your Order Arrives Location for Warehouse Pickup

  • Non-Frozen Items

    Free Shipping at $49+

    $5.99 Flat Rate for orders under $49

    *If order contains any frozen items, free shipping minimum is $199.

    Frozen Items

    Free Shipping at $199+

    Everyday, on all orders containing frozen items!

    Frozen Free Ship Packs at $89

    Orders below $199

    $25 Flat Rate

    *You can combine freeze dried, chews, kibble, treats, supplements, and frozen items to meet $199 free shipping minimum.
  • Estimated Transit Time

    *4-day transit frozen orders are shipped on Mondays and Tuesdays only. *We are not able to ship frozen items to 5-day delivery areas.
  • When Your Order will Ship

    Please note: 4-day shipments are shipped on Mondays and Tuesdays only.

    Orders placed before 2 pm EST are processed the same day. If your order is placed after 2 pm EST, it will generally be processed for shipment the following day. We do not process orders over the weekend.

    If you are a one day transit, and your order is placed after 2 pm EST on a Friday, it will be processed for shipment the following Monday.

    Your order may arrive on a Saturday depending upon the ship day and transit time. We recommend you reference your tracking numbers to monitor transit and delivery times.

  • Order Day (if placed before 2pm EST) Estimated Ship Day
    Monday Same Day
    Tuesday Same Day
    Wednesday Same Day
    Thursday Same Day
    Friday Same Day
    Saturday Monday
    Sunday Monday
*The above are estimated shipping times. In the instance of a Holiday your order could take a little longer to process for shipment.